Jeffrey Gitomer

I RECEIVED an unsolicited email this morning that gave me no choice but to read it.

I SAID good-bye to my father today. Not just ‘see you later’; my dad is on his deathbed.

 WHAT’S your company’s social media policy?Probably shortsighted.

When I have more money than I need (which these days seems farther away than it did a few years ago), I want to travel around t

SALESPEOPLE want to make sales, and for the most part feel alone in the process.

AS my sales career has evolved over the years, and I have emerged as a leader in the sales industry, I’m often asked if I have

AT a recent seminar in Kitchener, Ontario, (an hour north of Toronto for those of you without Google Maps) a delegate came up t

WHAT is the importance of attitude?

WHAT words come to mind when I say ‘pizza’? What images come to mind? What tastes come to mind? What restaurants come to mind? What delivery service comes to mind? What toppings come to mind? Pretty interesting questions; and you have immediat

IN case you hadn’t noticed, the economy is still hurting.

PICTURE this.

SEVERAL months ago, I got an email from Michael Andrew Wilson.

WHERE are you on the percentage scale of sales?How many out of 10 can you close?

YOUR best prospects are your present customers.

I GET a lot of emails asking me to solve sales dilemmas.

HOW are you taking advantage of your knowledge?

THE customer is always right; except when they are wrong, which is most of the time.

I JUST read a pathetic sales pitch from an email where a ‘training company’ was telling me why training fails, and offering what they thought was the best way to approach the process.

LAST week I shared a portion of the best sales ideas that salespeople submitted to my Facebook fan page.

IN October last year, I created a giveaway on my Facebook fan page. I offered a prize of several autographed books for the person who submitted the best sales tip.

THERE are expert predictions that 2010 will be much better than 2009.

AN annual sales meeting is integral to the success of the year’s sales performance.

JANUARY 1 is always a big deal.

WE'VE all heard the stories - fabulous stories of great service from companies and individuals in small businesses that have gone way beyond the norm to provide extraordinary service.

I HAD a business meeting in my office last night.

DO you ever get angry? There are three types of anger: angry at yourself - the easiest of all angers to overcome; angry at others - based on their words or deeds; and angry at the world - seek professional help.

EVERY time a customer calls it's an opportunity. The only question is: how are you taking advantage of it?

AS I walked up to the Haagen-Dazs counter at my local mall, a guy who must have been 195-centimetres tall was counting money.

Underwater wonders, cool cat, island diving and cruising the coast.

Shoppers aren’t the only ones interested in sales along the Scarborough Beach Road strip in Osborne Park, with investors and developers also keen on buying up.

LAST week I interviewed CS (I’ll refer to him by his initials), an experienced sales rep who sells copiers in New York City. I’m always interested in talking to successful salespeople.

AFTER a seminar, I was approached by one of the attendees. Normally, people will come up and tell me what a great time they had or how much of an impact I made.