Jeffrey Gitomer is an American author, professional speaker and business trainer, who writes and lectures internationally on sales, customer loyalty and personal development.
Access to information is greater now than at any time in history, so are you learning at least one new thing every day to help you in you personal and business lives?
Here's the rock, paper, scissors game of selling: relationship is more powerful than price; relationship is more powerful than delivery; relationship is more powerful than quality; and relationship is more powerful than service.