Opinion

Dealing with workplace bullying after the fact is evidence of organisational failure.

If low-cost means ever-lower service levels, then customers will probably look to buy elsewhere.

Frequent (and not-so-frequent) flyers the winners from changes to Australia's airline policy.

Taking responsibility for your product and service level will help your sales much more than blaming others and complaining about price.

Persistence is starting to pay off on the government's quest for local council reform.

It might be playing with fire to own a pair of asbestos gloves these days, but Colin Barnett should borrow a pair before finalising a red-hot deal to sell the Kwinana Bulk Terminal to building mate

Sometimes it can be better to go as far as you can before using other people's money.

A slowing of capital works spending and a brake on public sector recruitment are among the premier's measures for reining-in debt.

The ability to pay for the needs of our ageing population will be a test of the Abbott government, and all those after it.

Investing in the share market is an inexact science, and biotech stocks can add a further layer of complexity to the formula.

Cyclical and structural factors are playing out in declining workforce participation rates.

Should we tax as a mechanism to discourage market dominance?

It will probably take Gina Rinehart a few years to catch Bill Gates in the race to be the world's richest person, but it is easy to see how she might overhaul the Microsoft founder's swag of $75 billion.

Tailoring your sales pitch to specific customer needs can help you win business.

Cash flow can be a make or break issue for many small businesses.

A recent report on R&D spending in Australia sheds interesting light on the perennial debate over this country's competitive future.

Followers of Fortescue Metals Group and its mercurial chairman, Andrew Forrest, have been on a roller-coaster ride during the past five years; but if the current bout of optimism is well-founded, FMG could be heading back to its record price of $12 a share reached in 2008, and Mr Forrest heading for a $12 billion fortune.

Perth is well behind world-leading cities when it comes to supporting tech start-ups.

Across-the-board commitment is vital if state Labor is to achieve much-needed reform.

The Abbott government may be on the right track with plans to axe the carbon and mining taxes, but after that it's anyone's guess.

Good news is hard to find in the resources sector, and even harder to find in the case of assets that are offered for sale but fail to attract an acceptable bid.

Accounting for nearly 20 per cent of economic activity in Australia, retail sales are critically important to fill the gap left by the slowdown in mining investment.

As acquisition opportunities become scarce, Perth ISP wants to sell more to its existing customers.

Making a good first impression can be as simple as getting your spelling right.

Google's latest update is aimed at ensuring users follow best practice guidelines.

Company directors must be getting nervous after watching the voting patterns at recent annual meetings.

Amateur investors are continuing to buy shares in Australia's big four banks, which is easy to understand given the eye-catching profit of $6.3 billion reported earlier today by ANZ Banking Group.

A Perth start-up has developed an app to aid in decision making.

WA Labor is hoping to rediscover its mojo on the back of the recent federal leadership contest, and the Barnett government's inertia.

The social costs of Perth's sprawling new suburbs is there for all to see, but little is being done to address the problems.

Governments the world over seem to think they have some skin in the game when it comes to the business of business.

Weak performance in emerging economies is causing a world economic slowdown this year, but the advanced economies should step it up next year.