A big part of creating a positive customer experience lies in identifying ways to make your customers’ lives easier. In other words, taking away the pain points.
It is 6.30pm and we still have many employees sitting at their desks. George is online shopping.... Sarah is on Facebook organising dinner with friends.
There’s a transformation underway in the property sector across Australia. The market needs and wants greater housing choice than ever before, and the challenge is for developers, builders, planners and policy makers to keep up.
Over the past six months, there have been a number of articles written about the increased demand for electric vehicles and how this is likely to accelerate over the coming decades.
Disruption: It’s become the latest buzzword in business, and is likely being heard with increasing regularity in every boardroom across Australia – and so it should be, because no industry or business
Although supervisory control and data acquisition systems (SCADA) are vital to the operation of a broad spectrum of critical infrastructure including manufacturing, transport and energy networks, they
At the recent Self Storage Association of Australasia Annual Awards Night, KeepSafe Storage Balcatta was recognised with the highest award of Facility of the Year 2017 and also Small Operator of th
In the thick of football finals season, we spoke to former AFL chairman, Rio Tinto director and Subiaco ruckman Mike Fitzpatrick about AFL governance and how as a director you know wh
Business News now offers businesses and other organisations the ability to publicise their news directly through our trusted news platforms, the most business-focused of any local media outlet.
In 2007, Google created a dedicated analytics team to support their People Operations (Human Resources) function and thus coined the term people analytics.
