Perth-based Cash Converters International has made a $650,000 settlement payment in relation to concerns over its debt collection practices, as the company transitions the process to a specialist third party.
Financial advisers at the big banks have been found to be biased towards their employer's products, which in some cases has left their customers worse off.
A company selling car repair warranties will refund $4.9 million to thousands of customers who were sold high-priced cover by sales staff chasing bigger commissions.
Insurers Suncorp and Allianz will be forced to repay almost $63 million to thousands of customers who were sold worthless or near-worthless insurance add-ons when buying cars at dealerships.
The Australian Securities and Investments Commission has permanently banned a former Perth-based finance broker after finding he had engaged in misleading conduct.
The Australian Securities and Investments Commission has agreed to an enforceable undertaking with local financial planner Neo Financial Solutions, after surveillance of the business raised concerns about risk management and compliance frameworks.
The corporate regulator has blasted the insurance industry over expensive, poor-value add-on policies sold to car buyers, warning there are "serious problems" in the market that must be fixed immediately.
Another head has rolled in the corporate watchdog's investigation into Victoria Park-based car financing business Get Approved Finance, with Grant Parker permanently banned from the industry.
The corporate watchdog has banned a third former Get Approved Finance broker from providing credit and financial services, after she was found to have engaged in misconduct.
Commonwealth Bank of Australia will hand back a massive $80 million to customers after discovering it failed to apply fee waivers and other benefits to which they were entitled.
ANZ Banking Group subsidiary Esanda has agreed to compensate more than 70 borrowers who took out car loans worth $1.38 million through Victoria Park-based broker Get Approved Finance.
The corporate watchdog has permanently banned local brokers Eric-John Pryor and Peter McDonald from providing credit and financial services after being found to have engaged in misconduct when brokering car financing for a business in Victoria Park.
The Commonwealth Bank of Australia has agreed to release $2.2 million into the hands of about 45,000 of its customers who had money left on expired CBA travel money cards.
Perth-based insurance broker John Barr has been banned permanently from providing insurance for engaging in misleading and deceptive conduct, potentially exposing clients to up to $40 million in lo
A Perth based mortgage broker has been permantely banned from practising after he falsified a letter stating finance approval had been provided for a client, the Australian Securities and Investmen