ACMA has rejected a proposed Telecommunications Consumer Protection code from the industry's association, and will instead step in to bolster consumer protections.
The federal government only found out about the Optus triple-zero outage a day after it was resolved because the telco sent a notification to the wrong email.
Communications Minister Anika Wells will fast-track laws creating a custodian of triple-zero services after a parliamentary grilling Optus outages which resulted in four people dying.
Federal Communications Minister Anika Wells will "lay down the law" to Optus parent company SingTel when meeting this week, following another weekend of outages which crippled triple-zero services.
Anthony Albanese says he would be 'very surprised' if Optus boss Stephen Rue remained in his job, after the death of four Australians who could not reach triple zero because of outages.
Optus has revealed a failed network upgrade resulted in triple-zero calls in WA, the NT and South Australia not working for 600 people yesterday, three of whom died.
Optus has announced it will sell and licence-back approximately 340 mobile tower and rooftop sites, as it looks to unlock additional capital for future investment.
Australia's information watchdog will chase a separate charge for each of the 9.5 million Australians who had data compromised in the 2022 Optus hacks.
An authoritative body has issued warnings to four telecommunication companies, including Optus and Tattarang-backed Swoop, over a failure to comply with rules.
The state government has awarded a tender to more than a dozen companies which will receive about $375 million worth of technology infrastructure work.
The consumer watchdog has commenced Federal Court action against Optus for what it describes as unconscionable and deliberate targeting of vulnerable customers with fraudulent contracts.
Our weekly appointments wrap includes Luke Mortimer, Luke Reinehr, Paul Hughes, Clinton Booth, Alex Hewlett, Ajanth Saverimutto, Samuel Ekins, Bill Parker, Ashleigh Shelton and Cat Sulicich.
A global search is on for the next Optus chief executive after Kelly Bayer Rosmarin resigned amid a federal government review into the telecom's nationwide outage.
A Senate inquiry into a 12-hour Optus outage that affected millions of Australians has revealed hundreds of triple-zero calls were unable to go through.
Optus will face a Senate inquiry over this week's 12-hour network blackout, for which the major telecommunications provider has yet to confirm a definitive cause.
UPDATE: Optus has restored its services after a major network outage left millions of customers and businesses in the dark for hours across the nation.
Corporate level focus on cyber security is on the wane in Australia and New Zealand despite a 70 per cent surge in criminals targeting customer records, a report by BDO has revealed.
A new commissioner will be appointed to help oversee cyber security breaches as part of an overhaul of the sector in Australia, the government has announced.
Several investigations have been launched following the massive Optus data breach, including one by the Office of the Australian Information Commissioner.
Australia's three biggest internet providers are being taken to court over NBN promotions that the ACCC claims misled hundreds of thousands of customers.
Regional telecommunications are set for a boost with the announcement of 14 new telecommunications towers jointly funded by the state and federal governments.
Fixed-wireless internet provider Pentanet and four other telcos have secured high-band 5G spectrum, auctioned by the Australian Communications and Media Authority.
Curtin University will join Cisco, Optus, and La Trobe University to establish a new cross-industry alliance aimed at using their collective resources to address changing digital infrastructure and stimulate economic activity.
Optus says the full-year net profit delivered to its Singaporean parent company Singtel dropped 39 per cent to $402 million as more customers opted for SIM-only phone plans and data price competition intensified.
Concerns over COVID-19 have led to the cancellation or postponement of more events in the state, including Australia's largest annual mining conference Diggers & Dealers, along with the Anzac Day services. The virus has also led to more businesses changing their working arrangements.
