Here's the rock, paper, scissors game of selling: relationship is more powerful than price; relationship is more powerful than delivery; relationship is more powerful than quality; and relationship is more powerful than service.
The drive into Cairns was a shock to the system, with lush vegetation and hilly terrain making for a pleasant surprise after a month of desert country.
Once the clear leader of Australia's aviation industry, Qantas has provided a dramatic demonstration of what happens when management ignores the views of its customers.
Retail investors in Western Australia love their Wesfarmers and Woodside shares. Professional investors are not so sure, and neither is the governor of the Reserve Bank of Australia, Glenn Stevens.
A unique and interesting feature of the Perth housing market is the dichotomy of the strength of new dwelling sales and the decline in established market turnover.
For a host of reason beyond their control, and many for which they bear total responsibility, business owners fail to seek help when they're in trouble.
BC Iron's take over bid, Gindalbie, banking and Telstra profits, Masters, and a feature on Margaret River wineries are among the stories discussed by James Lush from Lush Digital Media with Mark Po
The state government's decision to give top priority to the construction of the Forrestfield-airport rail link is bold, strategic and expensive. To be operating by 2020, the move is also political.
If a fortune valued at $20 billion is not enough for Australia's richest person, Gina Rinehart, then perhaps she will be happy with $37 billion that is likely to be her net worth at this time next
Rio Tinto's latest results, Matilda Bay Brewery land sale, gold royalties, Lush Digital Media, a feature on innovation and Water Corp are among the stories discussed by James Lush from Lush Digital
About eight years ago I was fortunate enough to catch a ride on a small aircraft from Kununurra, flying over Lake Argyle, the Argyle diamond mine and the Bungle Bungle range.
Education Minister Peter Collier has embarked on a bold strategy aimed at reallocating his $4.6 billion budget among the state's 700 secondary and primary schools. It is a move fraught with political risk.