In most businesses, customer apathy is not a good thing. If your customer is apathetic, they’re unlikely to feel loyal towards your business, let alone be an advocate for your brand.
For 22 years, Mal Cooke was a lawyer at Herbert Smith Freehills. He was made a partner in 2006 and focused his career on commercial dispute resolution until his resignation earlier this year.
Joel Levin is the Managing Director of Aha Consulting, a firm that specialises in community and stakeholder engagement, facilitation and organisational development.
Linda Crumlin is the State Director of the Australian Red Cross in WA. She commenced her career as a nurse in the United Kingdom, before moving into the corporate world.
With the rise of globalisation comes the increasing demand for businesses to expand into international markets in order to stay competitive. This can create significant opportunities for organisations of all sizes, however it can also pose a great risk if approached in the wrong way.
Imagine what you would do if you found yourself homeless, if you lost your job and couldn’t pay your bills, if you couldn’t provide a meal for yourself or your family, if you didn’t have a safe and
The recent news of the tragic suicides of two high profile individuals, Kate Spade and Anthony Bourdain, is a timely reminder that money can’t buy happiness.
You’ve probably heard about the GDPR, but have you taken action in time for the 25 May enforcement date? Here’s my quickstart guide to compliance for Australian businesses.
I.T. has come a long way since the days of merely providing a computer, mouse, and keyboard to its employees. Technology is now fundamental to the operation of any business.
